The cleaning industry has many challenges when it comes to quotes and tenders. Margins are tight in a competitive market, which can make financial management seem impossible to most.

To increase your win rate, it is important that you understand how much it costs to serve the audience you are addressing, the client outcome that needs to be achieved, and how your company will get them there. You need to be competitive and effective in order to sustain and maximise margins.

In this session, we explain how to present your business and yourself more professionally by being able to show clients that you understand your costs and can demonstrate the value-add you bring to projects. These tips will be paramount in increasing your win rates.

Presenter

Susan Crane, Director, Crane Consulting

For the last 25 years of my career, Susan has been focused on business growth, building high-performance teams, continuous improvement, turning underperforming businesses around, coaching clients in small, medium to large global businesses.

Thursday, 15th September
10:00 am — 10:45 am

Speaker Theatre

Susan Crane – Crane Consulting